Corporate Roles

• System Support Officer 
• Ongoing Role 
• Clerk Grade 5/6
• Package up to $115,645.51 pa. Package includes salary range ($93,295 a to $102,941 pa), plus employer's contribution to superannuation and annual leave loading
• Orchard Hills- 3 days office, 2 days remote working 

About the role:      

Provide technical support for Student and Learner Management Systems, related applications and training resources to support quality assurance and implementation of blended learning approaches and recognition to education and training. 

About you:  

• Demonstrated experience of supporting activities that integrate adult learning principles, Learning Technologies and systems that provide compliant delivery and assessment and training outcomes
• Demonstrated experience using technology to support Student Management and Learner Management Systems that meet National Vocational and Educational Standards including AVETMISS requirements. 

For more information on the role, please view the Role Description System Support Officer Clk Gr 5-6 (12).pdf

Should you require more information about this opportunity, please contact Rita Goldsmith on  0498 664 453.

About us:

FRNSW is one of the world’s largest urban fire and rescue services and is the busiest in Australia. Our overriding purpose is to enhance community safety, quality of life, and confidence by minimising the impact of hazards and emergency incidents on the people, property, environment and economy of NSW.  We are prepared for anything – helping anyone, anywhere, anytime.

Visit our Careers Page to learn more about Fire and Rescue NSW.

What we can offer:

• Work-life balance and flexible working arrangements 
• Modern buildings and facilities
• Activity based working environment
• Free on-site gym and parking
• Partnership with Fitness Passport for ongoing staff and their families to access more than 390 gyms and pools at a discounted rate
• Study assistance for approved courses
• Leadership development programs
• Ongoing training and development

 Our commitment to diversity:

Great people come from all walks of life and at Fire and Rescue NSW we are committed to creating a diverse, inclusive and flexible workforce which reflects the community we serve.

We welcome people with diverse experience, skills and backgrounds, and encourage applications from Aboriginal or Torres Strait Islander peoples, individuals who identify as LGBTIQ, people with disability, people with culturally and linguistically diverse backgrounds, and people of all ages.

If you are a person with disability and require specific arrangements to participate in the recruitment process, please contact the FRNSW Talent Acquisition Team by email at recruitment@fire.nsw.gov.au

How to apply:

To be considered for this role, please provide a cover letter and an up-to-date resume which details your skills and experience as relevant to this role.

Please answer the following two targeted questions. It is recommended you draft your responses in a Word document then paste into the required field in the online application.

1. Managing multiple and often competing timelines is essential in this role. Please provide an example that outlines your approach in how you manage your own workload, while working with stakeholders with competing priorities to achieve outcomes ?
2. Please provide an example of when you have improved a process in the context of learning management systems or training systems ?

Visit the PSC website for helpful information on writing your application: https://iworkfor.nsw.gov.au/writing-your-application

Applications close: 14 July 2024

A talent pool may be created for ongoing and temporary opportunities of the same role or role type which become available over the next 18 months.