About the role:
Member of a project team reviewing and updating policies and procedures relating to the functions of FRNSW’s Operational Communications branch, which manages the receipt of emergency calls, the dispatch of resources to incidents and incident radiocommunications. The position will develop and implement policies and procedures, and provide analysis and advice to support Operational Communications objectives.
About you:
You will have a demonstrated understanding of project management and experience in developing and writing operational policies and procedures.
Essential Requirements:
For more information on the role, please view the Role Description.
Should you require more information about this opportunity, please contact Anne Pickles on 02 9265 2971.
About us:
FRNSW is one of the world’s largest urban fire and rescue services and is the busiest in Australia. Our overriding purpose is to enhance community safety, quality of life, and confidence by minimising the impact of hazards and emergency incidents on the people, property, environment and economy of NSW. We are prepared for anything – helping anyone, anywhere, anytime.
Visit our Careers Page to learn more about Fire and Rescue NSW.
What we can offer:
Our commitment to diversity:
Great people come from all walks of life and at Fire and Rescue NSW we are committed to creating a diverse, inclusive and flexible workforce which reflects the community we serve.
We welcome people with diverse experience, skills and backgrounds, and encourage applications from Aboriginal or Torres Strait Islander peoples, individuals who identify as LGBTIQ, people with disability, people with culturally and linguistically diverse backgrounds, and people of all ages.
If you are a person with disability and require specific arrangements to participate in the recruitment process, please contact the FRNSW Talent Acquisition Team by email at recruitment@fire.nsw.gov.au
How to apply:
To be considered for this role, please provide an up-to-date resume which details your skills and experience as relevant to this role.
Please answer the following two targeted questions. It is recommended you draft your responses in a Word document then paste into the required field in the online application.
1. Describe a time when you were required to implement a change in a process. How did you communicate the benefits of the change to internal and/or external stakeholders? What challenges did you face in implementing the change?
2. You will be working with project teams with diverse skills. How would you mentor and coach project team members to help achieve project outcomes? Give examples.
Visit the PSC website for helpful information on writing your application: https://iworkfor.nsw.gov.au/writing-your-application
Applications close: 20 July 2025, 11:55pm
A talent pool may be created for ongoing and temporary opportunities of the same role or role type which become available over the next 18 months.
Thank you
Thank you for registering your interest in FRNSW opportunities. We'll let you know when a role comes up that we think you'll like!
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