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Senior Program & Policy Officer

  • 493936
  • Sydney Metropolitan
  • Project Management
  • Temporary Full Time
  • Closing at: Jul 20 2025 - 23:55 AEST
  • Temporary Full Time (Up to 12 months)
  • Grade 9/10
  • Package up to $156,296.83 pa. Package includes salary range ($125,693.00 pa to $138,510.00 pa), plus employer's contribution to superannuation and annual leave loading
  • Office located in Greenacre & Alexandria, NSW (hybrid working arrangements subject to work requirements and managers discretion)

About the role:      

Manage and coordinate a project to review and update policies and procedures relating to the functions of FRNSW’s Operational Communications branch, which manages the receipt of emergency calls, the dispatch of resources to incidents and incident radiocommunications. The position will develop and implement policies and procedures, and provide analysis and advice to support Operational Communications objectives.

About you:

  • You will have demonstrated skills and/or experience in project management and developing and writing policies and procedures.

Essential Requirements:

  • Tertiary qualifications in related technical and/or management field or equivalent experience 

For more information on the role, please view the Role Description.

Should you require more information about this opportunity, please contact Anne Pickles on 02 9265 2971.

About us:

FRNSW is one of the world’s largest urban fire and rescue services and is the busiest in Australia. Our overriding purpose is to enhance community safety, quality of life, and confidence by minimising the impact of hazards and emergency incidents on the people, property, environment and economy of NSW.  We are prepared for anything – helping anyone, anywhere, anytime.

Visit our Careers Page to learn more about Fire and Rescue NSW.

What we can offer:

  • Work-life balance and flexible working arrangements 
  • Modern buildings and facilities
  • Activity based working environment
  • Free on-site gym and parking
  • Partnership with Fitness Passport for ongoing staff and their families to access more than 390 gyms and pools at a discounted rate
  • Study assistance for approved courses
  • Leadership development programs
  • Ongoing training and development

 Our commitment to diversity:

Great people come from all walks of life and at Fire and Rescue NSW we are committed to creating a diverse, inclusive and flexible workforce which reflects the community we serve.

We welcome people with diverse experience, skills and backgrounds, and encourage applications from Aboriginal or Torres Strait Islander peoples, individuals who identify as LGBTIQ, people with disability, people with culturally and linguistically diverse backgrounds, and people of all ages.

If you are a person with disability and require specific arrangements to participate in the recruitment process, please contact the FRNSW Talent Acquisition Team by email at recruitment@fire.nsw.gov.au

How to apply:

To be considered for this role, please provide an up-to-date resume which details your skills and experience as relevant to this role.

Please answer the following two targeted questions. It is recommended you draft your responses in a Word document then paste into the required field in the online application.


1. Please provide details of a policy project you were responsible for developing and/or implementing. Include key aspects you considered were critical to its success.

2. Describe a complex problem involving a stakeholder you had to solve. What did you do? What alternatives did you consider?

Visit the PSC website for helpful information on writing your application: https://iworkfor.nsw.gov.au/writing-your-application

Applications close: 20 July 2025, 11:55pm

A talent pool may be created for ongoing and temporary opportunities of the same role or role type which become available over the next 18 months.

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