Corporate Roles

Director Emergency Technology Solutions 

• Ongoing Full Time
• Senior Executive Band 1
• Located in Greenacre, with Hybrid work from home, work from Government Hub arrangements
• Total Remuneration Package: $246,428 - $272,122

About the role:      

Lead and manage the delivery of mission critical emergency management digital, communications, and technology solutions that directly support FRNSW mission critical network communications and telephony, Triple Zero call-taking, dispatch, and front-line operations. This includes the provision and integration of Emergency Services Computer-Aided Dispatch (ESCAD) systems, Fire Station Equipment (FSE) turn-out capabilities, radio technologies, and emergency management software and services. The role ensures all digital platforms, systems, and services are aligned with operational needs of emergency responders and field-based personnel.

About you:

•  Extensive knowledge and demonstrated experience in leading large-scale ICT projects, service delivery and operational technology in an emergency services mission critical context and a proven ability to translate complex technical concepts into actionable strategy for executive decision making.
•  Proven experience delivering digital programs within government policy, risk, procurement, and cyber-security frameworks, underpinned by a thorough understanding of NSW Government ICT, cyber security, and procurement policies.
•  Demonstrated ability to lead and inspire multi-disciplinary teams, fostering a high-performance, collaborative culture across technical and operational functions.
• Experience managing vendor relationships and ICT contracts, ensuring strategic value, accountability, and alignment with organisational objectives.

Essential Requirements:

• Tertiary qualifications in a relevant discipline and/or equivalent professional experience

For more information on the role, please view the Role Description

Should you require more information about this opportunity, please contact Rob Hilditch, Executive Director Information Technology CIO on 0455 266 884

About us:

FRNSW is one of the world’s largest urban fire and rescue services and is the busiest in Australia. Our overriding purpose is to enhance community safety, quality of life, and confidence by minimising the impact of hazards and emergency incidents on the people, property, environment and economy of NSW.  We are prepared for anything – helping anyone, anywhere, anytime.

Visit our Careers Page to learn more about Fire and Rescue NSW.

What we can offer:

• Work-life balance and flexible working arrangements 
• Modern buildings and facilities
• Activity based working environment
• Free on-site gym and parking
• Partnership with Fitness Passport for ongoing staff and their families to access more than 390 gyms and pools at a discounted rate
• Study assistance for approved courses
• Ongoing training and development

 Our commitment to diversity:

Great people come from all walks of life and at Fire and Rescue NSW we are committed to creating a diverse, inclusive and flexible workforce which reflects the community we serve.

We welcome people with diverse experience, skills and backgrounds, and encourage applications from Aboriginal or Torres Strait Islander peoples, individuals who identify as LGBTIQ, people with disability, people with culturally and linguistically diverse backgrounds, and people of all ages.

If you are a person with disability and require specific arrangements to participate in the recruitment process, please contact the FRNSW Talent Acquisition Team by email at recruitment@fire.nsw.gov.au

How to apply:

To be considered for this role, please provide a cover letter describing your motivation for applying and how your skills, knowledge and experience is aligned to the role.

Please also provide an up-to-date resume which details your skills and experience as relevant to this role.

Applicants will be invited to complete an online video interview once applications close.

Visit the PSC website for helpful information on writing your application: https://iworkfor.nsw.gov.au/writing-your-application

Applications close: 11:55pm Sunday 18th October 2026

A talent pool may be created for ongoing and temporary opportunities of the same role or role type which become available over the next 18 months.